Missing Points - Other Partners
State your Finnair Plus membership number when using services of Finnair Plus partners and present your membership card when checking in for a flight. Then your points will be registered to your Finnair Plus account in within three weeks. Your membership has to be valid when collecting points.
Aurinkomatkat - Sun tours
Points are granted for Finnair leisure flights departing from Finland. Points are registered to your account provided that you present your Finnair Plus card at check-in in Finland. Points for Finnair leisure flights are not registered afterwards.
Finnair Tax-Free Plus
Points are registered to your account provided that you present your membership card when paying your purchases. Points for tax free purchases made at the airport are not registered retroactively.
Tax free pre-orders are possible to make on Finnair leisure flights and certain scheduled international Finnair flights. To get points for pre-orders you need to add your membership number to the order form and present your membership card at the time of paying your purchases on board.
In case points are not registered to your account, send a copy of your pre-order to the Finnair Plus Service Center by fax to 0800 121 200 or by mail to: Finnair Plus Service Center, SXD/8, 01053 Finnair, Finland.
Transactions older than six months are not registered to your member account retroactively.
Finnair Plus Credit Cards
You can collect points for purchases made with Finnair Plus MasterCard, Finnair Plus Visa Gold and Finnair Plus VISA credit cards.
In case points are not registered to your account contact the bank that issued the card.
Finnair Plus Tours
Finnair Plus Tours are flown on scheduled Finnair flights and you earn points according to booking classes. Transactions older than six months are not registered to your member account retroactively.